FAQs

Yes. An agreement (whether Scope of Work via eMail or PayPal invoice with the project details listed, or a formal Bklyn Custom Designs annual agreement in full) is required on all projects designed by this entity. Also, it is required that the client return a “signed” (electronic/hardcopy) agreement to the entity as all agreements state.

* You are agreeing to, & accepting all terms when remitting a nonrefundable deposit or payment to “the entity”, &/or affixing your signature below, to retain the exclusive Branding, Graphic Design, Website Development or Design/Blog/Upgrading service of “the entity” for your Brand to complete this renewal/agreement as of 2016.

This means that once “the client” remits a deposit or payment to “the entity”, the agreement terms submitted (either via eMail, Paypal invoice or fully completed annual agreement) are agreed to and are therefore binding.

“The Client” can request an annual contract review @ the 6th mo to assess usability/coverage of updating services; Cancellation of updating services will require a 7th-month payment to opt out additional updates require a new annual agreement at new rates or at the “as needed” current per month rate:

• Non-payment on all invoiced projects 30 days after invoicing will increase $79. Project termination occurs @ 35days (Future services may be denied)

• Written cancellation by “the entity” will refund any non-designed funds. Will grace 30 days to locate new web manager; no charge for “the entity” to transfer web files, domain(s), email addresses, etc. to incoming entity, and only approved finalized artwork files are released

• Written cancellation by “the client” will be refunded 0% prior to 7th month on web services, will grace 30 days to locate new web manager; Client remits $79 for “the entity” to transfer web files, domain(s), email addresses, etc. to incoming entity, and only approved finalized artwork files are released

• Automatic cancellation within 1.5 mons by “default” due to non-activity will be refunded 0%, will grace 15 days to supply all requested content to complete the site build; “The Client” remits $79 for “the entity” to transfer web files, domain(s), email, etc. to incoming entity of only approved finalized artwork files

• Usage, ownership, and designed artwork are the product & possession of “the entity” (as in Bklyn Custom Designs) until finalized & authorized by release notification to the client

• Bklyn Custom Designs DOES NOT AND WILL NOT RELEASE designing artwork files (noted as “raw” editable files) because these are my personal customized and or “native” files which would allow an individual to either alter your logo or replicate my work efforts. My work will not and shall not be given away unless previously discussed with and approved by me in written form. Nonnegotiable and I will entertain frivolously. Releasing your .eps file to a vendor to replicate a design for you is permitted.

• You agree that any materials you provide for this project are either owned by yourself, your entity, or you have acquired permission to use it by its’ author/creator.

• All rights of “the entity” are reserved as a registered business with the State of North Carolina & the IRS, implied copyright laws apply. All created brand/web presence related items are assumed as the intended design use for information and as a support to the client. Any such solicitation for illegal profit is a violation of this renewal/agreement and immediately releases “the entity” from all legalities associated with such activities.

• It is understood that it is the intent of “the entity” to place upon most designs, in an inconspicuous manner, a small notation of “the entity”. It is also understood that it is the intent of “the entity” to utilize the designs for educational purposes, publication to “the entity’s” website, marketing materials, portfolio, and to generate additional clientele for “the entity”. Removal of said inconspicuous notation incurs a small fee based on project size.

• Fonts will NOT be purchased for clients unless payment for said fonts is provided by client. Bklyn Custom Designs will give the names and possible purchase locations to all fonts used for projects and logos to client.

An exclusive custom design of 1-2 drafts may be provided using professional design skills and your vision direction, for required “Client Portal Revision Request or Approval” according to your systems’ interpretation of imagery, color approval, print reproduction, and/or web distribution.

If neither draft is approved or revisable, after verbally revisiting the vision direction, only 1 additional draft will be designed and provided for the revision process.

Only 2 revisions are allowed to an approved initial draft, before revision fees ranging $39 – $69+ are implemented.

• Hosting/Domain/eMail purchases are non-negotiable, however when purchased with Bklyn Custom Designs thru BCD Clients Domains and more, they are annually invoiced for renewal 30 days prior to expiration & can be purchased for multiple years during any renewal period when requested.

• Transfers to BCD Clients Domains and more, are renewed annually according to current domain terms. In utilizing BCD Clients Domains and more, domain, eMail &/or hosting services, “the entity” will not be held liable for unfortunates such as “mainframe crash”, “corporation dissolution”, etc., or matters solely involving the web hosting entity. All materials are backed up & kept for upload to another hosting entity at “the clients” financial expense.

With no regret, we inform you that we do not work with companies dealing in harmful, unlawful, or questionable material. If it is found that your material is indeed or becomes questionable in nature, you will find that future services with this “entity” will be denied, as well as any link associated with this website, entity, etc will become non-existent.

If you have a question not listed here, please submit that question (I may include it), call or email me and I will definitely proceed to supply an answer!