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Our Location

We are based in Brooklyn, NY in the United States but proudly serve clients globally.

OUR BUSINESS HOURS

Our availability is based on our calendar.

All Current Clients have access to us based on their project.

All Consultations will be sent calendar availability at time of booking.

Let's Get Started!

All websites need a strategy and being part of a larger Brand or Business strategy.

We love working with dedicated professionals focused on their businesses.
Our consultations are paid investments.

We will respond within 48 hours via email.

Client Trustimonials

Hear from our client partners

Common FAQs

Why work with us?

With our passion for merging design, branding, & functionality together, Bklyn Custom Designs is capable of helping Solopreneurs shape their online persona. Our dedication to the process, top quality, and attention to details is our way of ensuring that we give our best to every project we work on.

Do you accept all forms of projects?

With no regret, we inform you that we do not work with companies dealing in harmful, unlawful, or questionable material. If it is found that your material is indeed or becomes questionable in nature, you will find that future services with this “entity” will be denied, as well as any link associated with this website, entity, etc will become non-existent.

If you have a question not listed here, please submit that question (I may include it), call or email me and I will definitely proceed to supply an answer!

Do I need a website?

Do you trust businesses without a website when seeking solutions to your own needs? Now consider your potential clients looking to work with you.

Websites can be your business's 24/7 advertisement platform. Whether you have no employees or lead a crew of many; your website can help speak volumes for you and your business with little effort on your part.

Do you offer payment plans?

Yes. Working with a professional designer can be a significant investment, so we work to make payments as simple as possible for our clients. Most brand projects are paid in two installments, while website projects or combo brand and website projects can be broken down into 3, 4, or 6 payments. All payments are due before the completion of your project.

Which forms of payment do you accept?

We prefer and accept VISA, Mastercard, American Express, Discover via PayPal and Stripe. We also accept electronic payments via Chase Zelle as a last resort.
*However, these payment options do not initiate your project until your payment clears. They also will not allow your project to continue unless each payment clears. NO EXCEPTIONS.

Do you accept all forms of projects?

With no regret, we inform you that we do not work with companies dealing in harmful, unlawful, or questionable material. If it is found that your material is indeed or becomes questionable in nature, you will find that future services with this “entity” will be denied, as well as any link associated with this website, entity, etc will become non-existent.

If you have a question not listed here, please submit that question (I may include it), call or email me and I will definitely proceed to supply an answer!

Am I required to make a full payment?

Yes, but only for project's $5000 or less.

There is a mandatory 50% deposit due immediately before the start of any project over $5000.

Do you have a returned check policy or fee?

Yes. NSFs (Insufficient Funds)/Returned electronic payments incur a $39 fee; your project will be halted until the NSF fee plus full project costs are received via PayPal, Chase Zelle.

What is your liability policy?

Any expenses, out of pocket court or arbitration costs or otherwise, associated with canceled, agreed to, or unpaid projects requiring civil processing between “the client” and “the entity” will be billed to the expense of “the client”.

If final processes have begun on any website, graphic design or branding project, coaching sessions, or social media project, all monies paid will be retained to settle any outstanding services rendered plus any non-refundable deposits, prior to any tentative refund.

Is a deposit required?

Yes. A non-refundable deposit of 50% is required on all projects ranging from $1500 and up.

For projects that do not meet the deposit requirements, those payments are due in full.

 

Do you assess hourly or per project?

All design projects considered for partnership with Bklyn Custom Designs and are based on your specific project needs. We do not assess by the hour.

Is SEO part of your services?

Yes. All websites designed by Bklyn Custom Designs include light, basic Search Engine Optimization (SEO) as on-page keyword use, optimized header tags, use of meta tags, on-page descriptions, in-page links to sites within your network, social media platform linking, and site wide keywords and descriptions.

If a client requires additional SEO, Traffic Increasing measures, or Social Media Connective options, we are more than happy to consider advanced options or even direct you toward options outside of our network whereby the pricing would be strictly between “the client” and that vendor.

Is an agreement required?

Yes. An agreement (whether Scope of Work via eMail or PayPal invoice with the project details listed, or a formal Bklyn Custom Designs annual agreement in full) is required on all projects designed by this entity. Also, it is required that the client return a “signed” (electronic/hardcopy) agreement to the entity as all agreements state.

How can I cancel my agreement?

Yes. Monthly agreements can be canceled in writing 30 days prior to next payment. There is an automatic minimum of 3 months of services for all monthly contracts. No exceptions.

You can request an annual contract review @ the 6th mo to assess usability/coverage of updating services; Cancellation of updating services will require a 7th-month payment to opt out additional updates require a new annual agreement at new rates or at the “as needed” current per month rate.

How many drafts do I get & are there revisions allowed?

An exclusive custom design of 1-2 drafts may be provided using professional design skills and your vision direction, for required “Client Portal Revision Request or Approval” according to your systems’ interpretation of imagery, color approval, print reproduction, and/or web distribution.

If neither draft is approved or revisable, after verbally revisiting the vision direction, only 1 additional draft will be designed and provided for the revision process.

Only 2 revisions are allowed to an approved initial draft, before revision fees ranging $39 – $69+ are implemented.

Website Optimization

Optimizing your website allows visitors to move around the site swiftly and with ease. Less frustrated customers viewing your site leads to potential increases in your sales and possible new leads for your business.

Cross-Platform Compatibility

After spending so much time on your website, wouldn't you would like to make sure that it looks optimal on default browsers and standard devices? With the introduction of so many new ways to surf the Internet, consumers are presented with various ways to research and contact businesses. Bklyn Custom Designs is here to help!

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